Suggested text: Our website address is: https://oto1.in.
1️⃣ General
This Privacy Policy is an electronic record governed under the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices & Sensitive Personal Data) Rules, 2011.
Your use of our website signifies your agreement with this Policy and our Terms of Use.
We may update or modify this Policy at any time without prior notice. Continued use of the website after any changes automatically implies acceptance.
2️⃣ Information We Collect
We may collect the following types of information to provide and improve our services:
🔹 Personal Details
Name, email address, phone number, address, gender, date of birth, nationality, etc.
🔹 Account/Service Information
Username, password, feedback, reviews, uploaded documents, and communication history.
🔹 Browsing & Device Data
IP address, browser type, operating system, demographics, pages viewed, referring links, and behavioral statistics.
🔹 Optional Information
Survey responses, preferences, marketing interests, and business requirements.
Some sections of the website may be accessible without registration; however, certain services require accurate personal information.
3️⃣ How We Use Your Information
Your information is used strictly for lawful purposes, including:
✔ To provide requested services
✔ To personalize your digital experience
✔ To improve website performance and customer support
✔ To send service notifications, alerts, or promotional offers (only with consent)
✔ To maintain compliance with legal and regulatory requirements
We do not sell, trade, or rent your personal information.
4️⃣ How Information Is Collected
We collect data through:
🔸 Information you submit voluntarily
🔸 Automated tools (cookies, analytics, tracking pixels)
🔸 Communication via chat, phone, email, and feedback forms
Information is retained only for as long as required to fulfil the purpose for which it was collected.
5️⃣ Cookies & Tracking
Cookies help us enhance user experience by remembering your preferences and login information.
You may disable cookies via your browser settings. However, doing so may limit certain website functionalities.
6️⃣ Your Rights
As a user, you have the following rights:
🔹 Request a copy of your personal data
🔹 Request updates/corrections to inaccurate information
🔹 Withdraw consent at any time
🔹 Request restriction of data usage
🔹 Object to processing of personal information
🔹 Request deletion of stored data (where applicable)
We respond to such requests within reasonable time as per applicable laws.
7️⃣ Sharing of Information
Your information may be shared only under the below circumstances:
✔ With authorized partners/service providers working strictly under our instructions
✔ To detect fraud, identity theft, or illegal activity
✔ To comply with judicial or government orders
✔ In case of business mergers/ acquisitions (with equal privacy protection)
We never share information for purposes outside legal or service-related requirements.
8️⃣ Accessing & Editing Your Information
You may update your information anytime using your account panel or by contacting us.
If you request deletion, we may retain necessary records only for dispute resolution, prevention of fraud, or compliance with law.
9️⃣ Data Security
We treat data as a strictly confidential asset. Our protection standards include:
🔐 Encryption of sensitive information
🔐 Restricted access to authorized personnel only
🔐 Regular monitoring and malware/intrusion protection
🔐 Secure payment gateway systems (we do not store debit/credit card details)
While we follow industry-standard security, no system can guarantee 100% protection against online threats.
🔟 Third-Party Links & Promotions
Our website may contain advertisements or links to third-party websites.
We are not responsible for the privacy practices or content of external sites. Visiting such sites is solely at the user’s discretion and risk.
1️⃣1️⃣ User Consent
By accessing our website or submitting any information, you consent to the collection, storage, and use of your data as outlined in this Privacy Policy.
To request withdrawal of consent, data download, or permanent deletion of your information, email us at:
📩 support@zeroto1solutions.com (or your final email once available)
1️⃣2️⃣ Grievance Officer
In accordance with the Information Technology Act, 2000, the Grievance Officer for Zero To 1 is:
👉 Name: [Insert Appointed Officer Name]
👉 Email: grievance@zeroto1solutions.com
1️⃣3️⃣ Dispute Resolution & Jurisdiction
In case of disputes, the following mechanism will apply:
Step 1 – Mediation
Parties will try to resolve the issue amicably within 30 days of dispute notification.
Step 2 – Arbitration
If mediation fails, the matter will be referred to a sole arbitrator mutually appointed by both parties.
The arbitration will be conducted in English, and the seat of arbitration will be New Delhi, India.
All legal matters shall fall under the exclusive jurisdiction of courts in New Delhi, India.
🔚 Conclusion
Thank you for trusting Zero To 1. We are dedicated to providing a secure and transparent digital experience while respecting your privacy at every step.